Effective Date: 15 August 2024
At Sika Café and Wine Bar, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide to us.
Who we are
Our website address is: https://sikacafe.com.
Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and postal address.
- Reservation Details: Date, time, and party size for reservations.
- Communication Preferences: Preferences for receiving marketing communications.
- Website Usage Information: Data collected through cookies and similar technologies about your browsing behavior on our website.
How We Use Your personal Information
We use the personal information you provide to:
- Process Reservations: To confirm and manage your bookings with us.
- Communication: To respond to inquiries, send confirmations, and provide updates.
- Marketing: To send you promotional offers, news, and updates if you have opted to receive them.
- Improvement: To analyze website usage and improve our services and offerings.
- Legal Compliance: To comply with legal obligations and protect the rights and safety of our customers and business.
Sharing Your Information
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep your information confidential.
Security of Your Information
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
reviews
When you leave a review on our website, we may collect the following personal information:
Optional Information: Any additional information you choose to include in your review, such as photos or details about your experience.
Name: The name you provide when submitting your review.
Email Address: Your email address, which is used for verification purposes and will not be publicly displayed.
Review Content: The text of your review, including any ratings, comments, or feedback you provide.
How We Use Your review Information
The information you provide in your review may be used in the following ways:
- Public Display: Your review, including your name and any content you submit, will be displayed publicly on our website. We may also share your review on our social media channels or other marketing materials.
- Verification: Your email address may be used to verify the authenticity of your review. We will not share your email address publicly.
- Improvement: We use feedback from reviews to improve our services, menu offerings, and overall customer experience.
- Communication: If necessary, we may contact you via the email address provided to respond to your review or request further information.
Sharing Your review Information
Your review, including your name and any content you submit, will be visible to the public on our website. We do not share your email address or other personal information with third parties, except as required by law or to protect the rights and safety of our customers and business.
Moderation and Removal of Reviews
We reserve the right to moderate or remove reviews that violate our guidelines or contain inappropriate content, such as offensive language, false information, or spam. If you wish to update or remove your review, please contact us using the information provided below.
Security of Your Information
We take the security of your personal information seriously and implement appropriate measures to protect it. However, please be aware that any information you submit as part of a review is publicly accessible, so consider carefully what you choose to share.
We appreciate your feedback and thank you for helping us create a better dining experience at Sika Café and Wine Bar.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small files that are stored on your device when you visit our website. They help us analyze site traffic, customize your experience, and remember your preferences. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
How long we retain your data
If you leave a review, the review and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Opt-Out: Unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us directly.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
The Square, Blarney, Cork T23 KW18
Thank you for trusting Sika Café and Wine Bar with your personal information. We value your privacy and are committed to protecting it.